Frequently Asked Questions
What can I shop online?
Explore suits, tuxedos, dress shirts, shoes, ties, bow ties, and accessories. Available sizes and colors are listed on each product page.
Do you offer rentals and custom suits?
Yes! Tuxedo Dat offers tuxedo rentals and custom suits through our New Orleans boutique. Contact us to discuss your event, schedule a fitting, and confirm pricing and availability.
How do I choose my size?
Review the size information on the product page before ordering. If you need assistance, email mailto:orders@tuxedodat.com with the item you’re interested in and your measurements.
Can you help dress my wedding party or group?
Absolutely! Contact us with your event date, group size, and preferred style so we can discuss options and coordinate fittings.
How long will my online order take to arrive?
Processing and delivery times vary by item and destination. Please review the shipping information provided when ordering. If you need an item for a specific event date, contact us before purchasing to confirm timing.
How do I track my order?
Once your order ships, check your shipping confirmation email for tracking information. For assistance, email mailto:orders@tuxedodat.com with your order number.
Can I change or cancel my order?
Email mailto:orders@tuxedodat.com as soon as possible. Changes and cancellations depend on the order’s status and cannot be guaranteed once processing or shipping has begun.
What is your return policy for online purchases?
Eligible returns must be made within 14 days of the shipment date and are subject to a $50 return fee. Items must be unworn, unwashed, unaltered, and returned with their original tags and packaging. Email :orders@tuxedodat.com before sending anything back to receive return instructions.
Can I exchange an item?
Email :orders@tuxedodat.com with your order number and the size or item you need. We’ll confirm eligibility, availability, and any applicable costs before providing exchange instructions.
What if my item arrives damaged or incorrect?
Email to: orders@tuxedodat.com promptly with your order number, a description of the issue, and clear photos of the item and packaging so we can assist.
Do online purchase policies apply to rentals and custom orders?
Rentals and custom orders have separate terms, provided when you book or place your order. Please review those terms carefully before paying.
Where is Tuxedo Dat located?
3618 S Carrollton Ave
New Orleans, LA 70118
Our regular boutique hours are Tuesday–Saturday,
10 AM–5 PM.
How can I contact you about an online order?
Email :orders@tuxedodat.com. Include your order number, name, and question so we can assist you